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Event detail:

Spitch’s participation at the CMI Talk About “Voice Power in Customer Service”

9 May 2019
Event
9
May
2019
Location:
Milan
Organizer:
CMI
Location: Milan
Organizer: CMI

Spitch’s participation at the CMI Talk About “Voice Power in Customer Service”

Spitch’s participation at the CMI Talk About “Voice Power in Customer Service”

On May 9th 2019, Spitch sponsored the CMI Talk About Il potere della voce nel Customer Service (Voice Power in Customer Service) event in Milan.

Piergiorgio Vittori, Global Development Director and Country Manager at Spitch made a presentation “Voice Empowered by Speech Technologies”.

In his presentation he illustrated the state of the art of available technologies, focusing on Natural Language Understanding and Processing (NLU/NLP), voice analytics and biometric authentication.